You can do this by running sudo surface dgpu set on and sudo surface dgpu set off, additionall you need to loadunload the drivers e. Oh, and the device is a surface book 2 with a gtx 1050, to be specific. Microsoft issues reliability updates for surface book, pro 4. It is a great product with ease of access its main aim. Sep 23, 2016 as many people may have already have realised, the surface pro 4 docking station has an issue with wifi connection. Microsoft bills surface book as the ultimate laptop, but it features a removable screen that can be configured as a portable clipboard or a creative canvas. And here is the dmesg output when removing nouveau before undocking. The next morning i was unable to turn it back on again. Microsoft surface book hit with early problems already. I had a surface book 1 and was hugely disappointed in it. But even though it scored big with critics on most of its. Surface pro 4 docking station wifi issue resolved youtube. I can get one to work most of the time, but once i connect the 2nd monitor things get a little crazy. Posted on 201808 by guenni heres a brief information for owners of a microsoft surface book 2.
Microsoft surface book 2 release date, features, rumours. Whats also interesting is that with the workaround modprobe nouveau fails and claims it does. The original surface book amazed everyone at launch but went through many months of teething pains with docking and undocking issues, and multiple firmware fixes issued over the last year, which both corrected and then reintroduced new docking or sleep issues. For more info on resetting your surface, see restore or reset surface. Microsoft officially claims its a sixth generation intel i5 and i7 but details as to whether.
Early surface pro 4 and surface book problems love my surface. In windows 10 version 1703 and later version of windows, the text of the disable display scaling on high dpi settings option is changed to override high. The result is a snowball of ui rendering issues that eventually. Surface pro 6 firmware updates blamed for introducing cpu. Sorry to hear you are having trouble with surface book display when undocking.
Resetting lets you choose whether to keep your files or remove them, and then it reinstalls windows. Surface pro 4 docking multiple monitor issues spiceworks. I am running a surface book, dock and 2 monitors and have the exact same issue. Microsoft presented the surface book as the most powerful laptop today, and the device is indeed powerful, but its more than just a regular laptop. The keyboard contains a second battery, a number of ports and an. How to fix surface book 2 base docking problems windows central. My surface pro 3 scales at 150% by default and my surface book 200% by default. I also still have the problem where the keyboardtrackpad will stop working which can. How to safely detach the keyboard from surface book microsoft. Ok im seriously done with these scaling issues like a lot of you, i have the sp3 dock and attach it to dual 1920x1200 monitors at work.
Some users have reported issues with the surface book 2 not docking correctly with the base, resulting in a phantom dgpu. Elements such as applications, the taskbar, icons, toolbars, text, and dialog boxes appear to be fuzzy. Thatd be the responsible thing to do on microsofts part. I have the new surface dock connected to a 24 1900x1200 monitor that by default scaled. Undocking and redocking brings the screen back to life. The company targeted devices including surface book 2, surface laptop 2, surface pro 6, and many others. I cant turn my surface book on microsoft surface book ifixit.
Sorry for the czech language in the screenshot control panel appearance and personalization display let me choose one scaling level for all my displays. Microsoft surface pro 4 using dock has issues with dhcp. Some of the apps are ms internal apps, like mail, store and calendar, that means i have to go into task. Its sleek, sexy, relentlessly powerful, and has impressive battery life. Multiple monitors are a great way to improve productivity and multitasking capabilities, but they arent always the easiest to get working correctly. Oct 22, 2015 microsoft bills surface book as the ultimate laptop, but it features a removable screen that can be configured as a portable clipboard or a creative canvas. The surface book is a 2in1 pc designed and produced by microsoft, part of the companys surface line of personal computing devices. Sometimes while in operation the touch screen would stop responding all of a sudden. Oh, and i will just add that it is not just a surface pro issue, any mini dp system has this. Usually, this is fixed by undocking and redocking and even then, the the users icons get shifted leaving them to get very frustrated. That is, the dock is providing access to its devices, but the surface book is running on its battery. Microsofts latest surface pro 4, surface book update. Anyone else having issues with the surface dock not. The detach button on the keyboard is constantly lit red and i cant detach the tablet from the keyboard.
It usually is resolved by disconnecting and then rebooting the surface book. Display driver random crashes, fixes itself lose mouse control after dockundock not in tablet mode. After installing this firmware update, a bitlocker key is requested. Or for microsoft to make a pull request to the linux kernel with the fixes for their hardware. Aug 09, 2019 surface pro 6 cpu throttling issue last week, microsoft rolled out new firmware updates for various surface devices. The surface book is a very, very expensive product. Whats also interesting is that with the workaround modprobe nouveau fails and claims it does not know the chipset can be reproduced. Nov 03, 2015 microsofts november updates to the surface pro 4 and surface book appear to be designed to fix complaints that users have had about the screen flickering on both devices according to. Aug 01, 2018 the surface book 2 is the best device i have ever owned. In explorer or on the start menu, rightclick the application name, select properties, select the compatibility tab, and then select the disable display scaling on high dpi settings check box. The surface book 2 and all windows devices, apparently cant properly handle dockingundocking from an external display.
Jan 27, 2020 the original surface book is still a compelling laptop, even in the face of the surface book 2. Lets be honest, the surface book is a windows tablet with a keyboard dock it is not a traditional laptop and the form factor is not really new. I cant turn my surface book on microsoft surface book. The original surface book amazed everyone at launch but went through many months of teething pains with docking and undocking issues, and multiple firmware fixes issued over the last year, which. Oct, 2017 it is perhaps also notable that this is the first time surface book has received a firmware update since april. The surface book 2 looses battery power slowly over a period of time to the point that after 2 hours time my surface book 2 is no longer charged. However, i have had my fair share of issues with some of its more. To fix the issue reportedly requires surface book and surface pro 4 users to disable two finger pinch to zoom in the mouse and. When you use a highdpi device such as a surface pro 3, surface pro 4, or surface book together with external monitors, you experience the following issues. New firmware finally fixes surface pro 4, surface book.
However, many users reported that their touchscreen didnt work as expected. But surface pro 4 also received updates in july, august, and september. Unfortunately, it didnt work more than it worked i had power issues, blue screens when undocking the screen, processor running full speed all the time and flattening the battery, blue screens coming out of sleep, failure to go to sleep and random. I understand that some apps are using the dgpu, but the good design solution here would be to add a button that sais close app to the resolve brefore detaching menu.
Oct 17, 2017 i had a surface book 1 and was hugely disappointed in it. Its no secret that microsofts surface pro 4 and surface book devices, while universally praised as innovative and welldesigned machines, suffer from some firmware and display driver issues. Unable to detach surface book from keyboard best methods. The dock can not keep the surface book 2 charged while under heavy gpu use. Resolution and scaling docked vs undocked hardforum. Elements such as applications, the taskbar, icons, toolbars, text, and dialog boxes appear to be. It is a 2in1 detachable computer with a touchscreen and a keyboard. After the huge firmware update for the surfaces a few days ago, there is probably another firmware update offered. Surface pro 6 cpu throttling issue last week, microsoft rolled out new firmware updates for various surface devices. Oct 27, 2015 another common issue appears to be the confusion over just what type of cpu sits in the surface book. The surface book 2 is the best device i have ever owned. Surface and skype are trademarks of microsoft corporation. Here is how to permanently fix your please resolve before detaching issue on the microsoft surfacebook 2 or surfacebook. Microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in.
I seriously cannot fathom how microsoft is still fucking up how a device like this interacts with the millions of regular dpi monitors still in use. Microsoft issues reliability updates for surface book, pro. If youre having surface book problems or surface pro 4 problems, dont panic. I tried some experimentation and found that it is less the tablet keyboard undocking that is the issue and more the docking undocking from the surface dock. Twice so far i was able to unplug one monitor, get things working and then plug the second in and things seemed fine. Microsofts november updates to the surface pro 4 and surface book appear to be designed to fix complaints that users have had about the screen flickering on. External monitors disconnect windows central forums. It is perhaps also notable that this is the first time surface book has received a firmware update since april.
Another suggestion is, dock the surface before you turn it on. Youll probably run into issues with the power management at some point. Nov 21, 2017 microsoft has confirmed that there are issues with the surface book 2 that can cause it to still drain the battery even when connected to power using the adapter that comes in the box. Jun 27, 2019 you can do this by running sudo surface dgpu set on and sudo surface dgpu set off, additionall you need to loadunload the drivers e. Mar, 2017 next, weve been testing different resolution monitors, since the cause is the high resolution display of the surface getting adapted to whatever monitors you have. He pointed out, that he received another new updates for surface book 2 after the big firmware update swing of 01. As such, this video will hopefully inform you how to resolve this issue. Another common issue appears to be the confusion over just what type of cpu sits in the surface book. There are some fixes and workarounds and microsoft is working on it now. I used the surface book one evening and put it to sleep with the power adapter connected. Shortly after the surface book 2 started arriving in peoples hands, an issue arose with how the 15inch model handles power draw during heavy gaming. The original surface book is still a compelling laptop, even in the face of the surface book 2. Microsofts surface book 2in1, that serves simultaneously serves as a tablet and a computer was generally well received by users upon its release.
New firmware finally fixes surface pro 4, surface book bugs. Namely, you can detach the screen from the keyboard, and use surface book as a fully legitimate tablet. Surface book is distinguished from other surface devices primarily by its fullsized, detachable keyboard, which uses a dynamic fulcrum hinge that expands when it is opened. Here is the dmesg output when undocking without the workaround. However, a lot of reading has not yet uncovered anyone with the same issue as me, so i thought i should seek advice. The surface book 2 didnt work as my only pc digital trends. New firmware finally fixes surface pro 4, surface book bugs, but microsoft should do better surface pro 4 and surface book at last go to sleep properly. The dock does not give sufficient power to run the gpu in the surface book 2. Screen flickering random times crackly sound when notifications come through speakers issues with dock. How to fix surface book 2 base docking problems windows.
And it can be solved by setting the same level of scaling for both screens in windows at least. Jan 27, 2018 the surface book 2 and all windows devices, apparently cant properly handle dockingundocking from an external display. Surface pro 4 is designed and marketed by microsoft. Critics praised its combination of a unique design and sophisticated appeal alongside being a powerful windows 10 device on the inside. You will need to change the power profile you can also do that via the surface control tool to get the full performance, however, it seems that on battery the dgpu is still limited quite a bit. Power bi desktop canvas resolution issue microsoft. A few people at the office have surface books and weve experience the same monitor issues.
Incidentally, for what its worth, i have decided to call off my experiment to use a surface book as a workstation. In the first of a weeklong series of surface tips, we show how to seamlessly transition your surface book from laptop to clipboard or creative. If youve tried the other troubleshooting steps and youre still having problems detaching your keyboard, try resetting your surface book. New surface book 2 firmware update with bitlocker issue. How to recover from black screen after sleep on a surface. Apr 10, 2020 multiple monitors are a great way to improve productivity and multitasking capabilities, but they arent always the easiest to get working correctly. I also still have the problem where the keyboardtrackpad will stop working which can be fixed by undocking and reattaching the. Microsoft surface book how to detach the surface book.
Surface book 2 power issues working as intended, microsoft. As many people may have already have realised, the surface pro 4 docking station has an issue with wifi connection. Its really just requiring a change of habit from the staff here, but once they do, the issue is gone. Nov 10, 2016 the original surface book amazed everyone at launch but went through many months of teething pains with docking and undocking issues, and multiple firmware fixes issued over the last year, which. The right solution is for the linux kernel developers to fix the code to support these things. Fix problems detaching or attaching your surface book keyboard. Speaking of issues, these are some common problems with the keyboard that users reported. Unfortunately, it didnt work more than it worked i had power issues, blue screens when undocking the screen, processor running full speed all the time and flattening the battery, blue screens coming out of sleep, failure to go to sleep and random crashes.
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